Dashboard Overview
Overview of complaints and case management
Select timespan to analyze
1 June 2025 - 1 June 2026
Total Complaints
121
Admissible
32
Completed Investigation
29
Legal Opinion Provided and Approved
25
Case concluded and recommendation Provided
24
Anonymous Complaints
26
Current Cases in Progress
56
Current Cases in Investigation
0
Complainant Gender Disaggregation (Men to Women)
- Male (73%)
- Female (23%)
- Other (3%)
Respondent Gender Disaggregation (Men to Women)
- Male (86%)
- Female (14%)
Respondent Types
- State (Public / Government) (66%)
- Individual (20%)
- Private Company (8%)
- Other (6%)
Violation Category
- Civil and Political Rights (61%)
- Economic, Social and Cultural Rights (25%)
- Group/Collective Rights (7%)
- Others (7%)
Recommendations
- No further action (18%)
- Mediation/conciliation (12%)
- Investigation (12%)
- Litigation (38%)
- Policy recommendation (9%)
- Capacity Building (3%)
- Compensation (6%)
- Apology (3%)
Admissibility Status
- Admissible (73%)
- Inadmissible (9%)
- Referred (18%)
Complainant by Disability
- Physical Impairment (44%)
- Deaf & Hard of Hearing (39%)
- Visual Impairment (6%)
- Speech Impairment (6%)
- Autism Spectrum Disorder (6%)
Complainant by Age Group
- < 18yrs (24%)
- 19 - 30yrs (28%)
- 31 - 45yrs (24%)
- 46 - 65yrs (21%)
- > 65yrs (3%)
Intervention by Type
- Fact Finding (40%)
- Mediation (30%)
- Election Observation (10%)
- Court Monitoring (20%)
Complaint Status
- Complaint Filed (89%)
- Admissible (1%)
- Inadmissible (3%)
- Referred (5%)
- Investigating (1%)
- Case Concluded & Recommendation Provided (1%)
Need to file a complaint?
Contact Information
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National Secretariat, P. O. Box 2858, Serrekunda, Kotu, The Gambia, Training Room 001
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